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WE ARE NOW ACCEPTING KLARNA & CLEARPAY
FREE POSTAGE ON UK PURCHASES!
How to shop with Klarna
* Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time. *
Keep reading below to find out how
1. Add item to your basket

Fill your bag with some of our gorgeous products and head straight to our checkout. Don't miss out now!

2. Check out with item

No need to sign up, just select the Klarna option and ensure you’re happy to shop now and pay later, in 30 days time or in 3 equal instalments.

3. Choose Klarna pay later

Submit your order and you’re all set! You can manage all your interest free payments within the dedicated Klarna app.

Benefits of using Klarna at Checkout.

PAY IN 30 DAYS

It does what it says on the tin. You can make your purchase today and try before you buy. With this option you only pay for what you decide to keep and pay up to 30 days later.
No interest. No fees. No impact to your credit score.

Try before you buy. Pay later with Klarna!

PAY IN 3 INSTALMENTS

Split your purchase into three equal payments. Enter your card details and make automatic payments every 30 days. Your first instalment will be collected when your order is confirmed by the merchant and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. No interest or fees. No impact to your credit score.

THE BEST WAY TO SHOP.

See all of your purchases in one place, pay any open balances, explore unique content and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login. If you need any help, our Customer Service is there for you.

SAFE AND SECURE.

Klarna has strong anti-fraud controls in place to protect our customers and prevent fraudsters from making unauthorised purchases. This means you are in complete control and can shop without safety worries. So what are you waiting for? Shop now. Pay later. Klarna.

Frequently Asked Questions

Don’t see your question here? Visit our contact page to reach out about using Klarna. You can reach Klarna at https://www.klarna.com/uk/customer-service/ or by downloading the Klarna app.

LSA Publishing Ltd acts as an introducer and not a lender of unregulated credit products provided [exclusively] by Klarna Bank AB (publ). Credit is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply. Please note that the following products are not regulated by the FCA: [Pay in 30 days and Pay in 3 instalments]

WHAT HAPPENS IF I MAKE A RETURN?

If you return some or all of your order, Klarna will issue you with a new statement as soon as we processes your return. Follow our return instructions and make sure to keep the tracking number of your return. Log into your Klarna account and select “Report a return” so that your statement is paused. As soon as we have registered your return, we will send an adjusted invoice.

THERE'S SOMETHING WRONG WITH MY ORDER. DO I STILL NEED TO PAY FOR IT?

You do not need to pay for goods that are received damaged, broken or faulty. Follow our dispute instructions and make sure to "Report a problem" in your Klarna account to pause your statement until you've resolved the dispute with us. As soon as we have registered your cancellation or your return the refund will be processed within 5-7 business days.

I HAVE NOT RECEIVED MY ORDER. WHAT HAPPENS TO MY STATEMENT?

You do not need to pay the statement until you have received your order. Contact us for an update on the delivery. Make sure to log into your Klarna account and “Report a problem” to pause your statement until you’ve received your order.

MY STATEMENT IS INCORRECT. WHAT SHOULD I DO?

If your statement does not match your order details, please contact us directly for a correction of your statement . Make sure to log into your Klarna account and “Report a problem” to pause your statement until the details have been corrected.

WHAT HAPPENS IF I DON'T PAY FOR MY 'PAY IN 30 DAYS' ORDER?

Your payment is due 30 days after the item is shipped. Klarna will alert you before payment is due to help remind you to pay on time. You will not be charged fees or interest for late and/or missed repayment(s). Your credit score will not be impacted by using Klarna's 'Pay in 30 days' product even if you have failed to pay on time. If you fail to make a payment you will be indefault and may be unable to use the service in future. If you do not pay for your purchase, Klarna may engage with external debt collection agency to collect on our behalf. Debt collection agencies are used as a last resort.

WHAT HAPPENS IF I DON'T PAY FOR MY 'PAY IN 3' INSTALMENTS ORDER?

Klarna will automatically attempt to collect your second instalment from the debit or credit card that you entered at checkout. If the payment cannot be collected on the secheduled due date Klarna will make a further attempt to automatically collect payment 7 days later and again 7 days afterwards. Should this last payment attempt fail, Klarna will add the failed amount to your final instalment. Klarna will automatically attempt to collect your final instalment from the debit or credit card that you entered at checkout. If the payment cannot be collected on the scheduled due date Klarna will make a further attempt to automatically collect payment 7 days later and again 7 days afterwards. Should this last payment attempt fail Klarna will issue you with a statement for the full outstanding order amount which will become payable 15 days later. You will not be charged fees or interest for late and / or missed repayment(s). Your credit score will not be impacted by using Klarna’s ‘Pay in 30 days’ or ‘Pay in 3 instalments’ product even if you have failed to pay on time. If you fail to make a payment you will be in default, and may be unable to use the service in the future. Klarna may engage with an external debt collection agency to collect on our behalf. Debt collection agencies are used as a last resort.

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